Last updated on April 27th, 2023 at 12:39 pm

Does Old Navy Allow Dogs? Is Old Navy Pet Friendly? Pet Policy 2023 Guide

Does Old Navy Allow Dogs? Short Answer: Yes, Old Navy is a pet-friendly store and allowed dogs inside. Not only dogs that are working service animals, as defined by the Americans with Disabilities Act (ADA), are allowed inside Old Navy stores. Emotional support animals and pet dogs are welcome inside the store. This policy applies to all of its locations across the United States.

Does Old Navy Allow Dogs

The following is a summary of Old Navy pet policy in their stores.

Is Old Navy Pet Friendly?

Yes, Old Navy stores are is one of the most dog-friendly stores, and they have a great policy in place that allows customers to bring their dogs into the store with them. Pets are allowed inside the Old Navy store.

However, this policy may vary depending on the state in which the store is located, as well as the policies of the particular store itself. In some cases, dogs may not be allowed into the Old Navy store if the manager feels it is necessary.

Managers at Old Navy stores have the authority to modify certain or all of the store regulations. This was especially evident during crises, such as the pandemic that hit Covid-19.

In general, Old Navy are pet-friendly and pets are allowed inside.

Check out the posts where we check which retailers have a compassionate approach:

Does TJ Maxx Allow Dogs?

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Are Dogs Allowed In Old Navy?

Yes, dogs are allowed in Old Navy stores as long as they are on a leash and well behaving. Dogs tend to enjoy relaxing on the cool cement floor while their owners shop, and sometimes may even fall asleep from how comfortable they feel.

What Is Official Old Navy Dog Policy

Although Old Navy does not have an official written policy on dogs in their stores, they do defer to state or county laws. But each store location can enact their own dog policy, which is up to the store manager’s discretion. 

Is Old Navy Pet Friendly

Which stores allow dogs? You might be surprised at the answer:

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If your local jurisdiction allows dogs in stores, then your local Old Navy store should also allow them. Service animals are always allowed in Old Navy stores per Federal law ( namely Americans with Disabilities Act). Emotional support animals are not considered service animals and therefore are not always allowed. 

The Old Navy store’s website says the following:

“We are committed to welcoming people with disabilities who are accompanied by a service animal on the parts of our premises that are open to the public and other third parties. We will also ensure that all staff, volunteers and others dealing with the public are properly trained in how to interact with people with disabilities who are accompanied by a service animal.”

If you plan on bringing your dog into a Old Navy store, it is best to call ahead to ask about their specific policy.

Does Old Navy Dog Policy Vary By Location?

Yes, as mentioned, the pet policy at Old Navy can vary depending on the store location. The company’s pet policy is dog-friendly does not vary by location. 

These posts are great for when you want to know which stores allow dogs:

Is Goodwill Pet Friendly?

Is JC Penney’s Pet Friendly? 

Is Nordstrom Pet Friendly?

 Old Navy retail shops are open to all breeds and welcome dogs, but there may be a need to restrict access on the basis of law state or local jurisdiction or concerns of the branch manager. 

Feedback from customers who were not allowed to bring their dogs into the store:

” NO DOGS at Trainyards OldNavy

We tried to take our 5 lb dog in a carrier into the store and the owner asked us to leave. We called this morning to see if the rules changed and per the owner and NO DOGS are allowed anymore.”

  • ” Just were asked to leave local Old Navy where my Goldendoodle, who was behaving better than at least 4 unruly children, was asked to leave. She had been in that same store many times with employees stopping to chat and visable to others while going through the checkout line”

Feedback from customers who were allowed to bring their dogs into the store:

” Plain and simple thank you to Old Navy for allowing me to shop with my furry baby. I did not see anything special for dogs (and I didn’t look for it or asked) but it was just nice to shop together :)”

Why Does Old Navy Allow Pets?

Allowing dogs and cats into Old Navy stores could provide a number of benefits, both for the store and for the customer:

  • For one, pet-owners might spend more money on things like accessories and food for their pets if they are able to bring them into the store with them
  • Additionally, it could provide retailers with an opportunity to test out pet-friendly merchandise or to hold special events that would attract shoppers
  • Finally, it has been shown that shoppers tend to spend more time and money at stores when they are able to socialize and explore, both of which would be possible with pet-friendly policies in place.

For these reasons, Old Navy has pet – friendly policy for all animals.  

Stay in the loop with us and we’ll keep you updated on all places that allow your furry friend:

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What Are Service Dog and Emotional Support Animals?

What is the distinction between an emotional support animals (ESA) and a service animal? There are a few key distinctions between emotional support animals (ESAs) and service animals. 

  • Firstly, service dogs are individually trained to perform specific tasks or work for their disabled handler, whereas an ESA does not require any specific training. 
  • Secondly, service animals are protected under the Americans with Disabilities Act (ADA), which means that they are allowed to accompany their handler in public places, whereas an ESA is not protected under the ADA and therefore may not be allowed in certain public places. 
  • Finally, a service dog must have a strong bond with their handler and be well-behaved in order to perform their tasks or work effectively, whereas an ESA does not need to have such a strong bond or be well-behaved in order to provide emotional support to their owner. 

An emotional support animal does not need to have any specific training and provides companionship and emotional support to its owner. While both ESAs and service animals can provide companionship and emotional support, it is important to note that they are two distinct types of animals with different roles and protections. 

If you plan on bringing your service dog to a Old Navy store, please be sure to keep them on a leash at all times and clean up after them if they happen to make any messes.

Does Old Navy Allow Service Animals?

Yes, service dogs are allowed in Old Navy under the Americans with Disabilities Act and as long as they are well-trained. This pet policy is in place to ensure the safety and comfort of all shoppers. Service dogs must be under the control of their handler at all times, and handlers must be prepared to clean up any accidents that may occur.

Are All Service Animals Allowed In Old Navy?

Yes. Old Navy permits well-trained service dogs to enter their locations. Service dogs are trained to perform a variety of tasks for persons with any sort of disability, whether mental or physical. As a result, we do not consider service animals to be pets. They are helpers that assist their owners in leading more self-sufficient lifestyles.

The Americans with Disabilities Act (ADA) protects the rights of those who utilize service animals in public areas. This means that Old Navy staff members cannot deny entry to someone and their service animal, so long as the animal is acting appropriately. In very rare cases, however, an animal may be asked to leave if it becomes disruptive or poses a safety hazard.

What Are The Service Dog Rules At Old Navy?

Old Navy has strict rules in place for clients who want to take their service animal into its stores, much like any other business.

  • At all times, the handler must control the service animal;
  • The dog must always wear a harness, rope, or leash (unless the handler is unable to use the harness or leash due to a disability and the restraint would impede the animal’s service to the handler);
  • If the handler is unable to utilize restraints, he or she must control the animal using signals or voice commands;
  • Old Navy will request that you leave the animal outside of the store if it is a danger to others’ health or safety, or if it is uncontrollable;
  • If an animal is a problem and has to be eliminated, a shopping assistant may be given to the shopper if they request it, allowing them to continue their store at Old Navy.

Does Old Navy Ask If Your Dog Is A Service Dog? Do You Need To Show Service Dog Documents In Old Navy?

The Old Navy employees have the right to ask whether the animal in question is a service dog, according to Americans with Disabilities Act. ADA – regulations intended to make sure that health and safety laws are followed. Employees may also inquire about the service dog’s capabilities or tasks.

However, they are not allowed to request any other documentation proving disability.

How To Identify a Fake Service Dog

There are a few key ways to tell if a dog is not a service animal. If the dog is stealing food from shelves, jumping at people, or sniffing everything, it is likely not a service animal.

Other signs include barking or whining at people, pulling on the leash, riding in shopping carts, or urinating or defecating in the store. If the dog is seeking attention from other Old Navy members, it is also likely not a service animal.

Are Emotional Support Dogs Allowed In Old Navy?

Yes, Old Navy has a pet policy in place that does allow emotional support dogs into their stores. Emotional support animals can provide companionship, comfort, and emotional stability to their owners, and so they are often welcome in places where their owners would like to bring them.

Does Old Navy Allow Pets In Strollers?

It’s always best to ask the store directly about their personal policy on stroller-bound pooches. Some stores might not allow dogs in strollers for safety reasons, as strollers can be easily toppled over. It’s always polite to ask the store employees before bringing your pet inside.

Can You Bring Your Dog To Old Navy?

If you’re looking for a store that’s friendly to both you and your dog, Old Navy is a great option. According to a recent social experiment, 8 out of 100 people have taken their dogs into the store and had a great experience. The company even has a policy welcoming dogs into the store, so you don’t have to hesitate to bring them along.

Tips For Taking Dogs To Old Navy

Taking your dog with you to Old Navy can be a fun experience for both you and your furry friend, but it’s important to keep in mind some tips to make the trip safe and enjoyable for everyone involved. Here are some tips for taking dogs to Old Navy:

  1. Check Old Navy’s pet policy: Before you head out to the store, make sure to check Old Navy’s pet policy. Some stores may allow pets, while others may not. You can check the policy by calling the store or visiting their website.
  2. Prepare your dog: Before taking your dog to Old Navy, make sure that they are comfortable around people and other dogs. Take your dog on short walks around busy areas to help them get used to crowds and noise. Also, make sure your dog is up-to-date on their vaccinations and flea/tick preventatives.
  3. Use a leash and harness: When taking your dog to Old Navy, always use a leash and harness. This will ensure that your dog is under control and won’t wander off. A harness is also more secure than a collar and can help prevent your dog from slipping out of their leash.
  4. Bring dog supplies: Don’t forget to bring dog supplies such as a water bowl, poop bags, and treats. This will help keep your dog hydrated and happy during the shopping trip.
  5. Plan for breaks: Make sure to plan for breaks during the shopping trip. Your dog may need to go potty, take a drink of water, or simply rest. Plan to take a break every hour or so to give your dog a chance to relax.
  6. Avoid crowded areas: Try to avoid crowded areas in the store, such as checkout lines or dressing rooms. These areas can be overwhelming for your dog and may cause them to become anxious or scared.
  7. Keep an eye on your dog: Always keep an eye on your dog while in the store. This will help you ensure their safety and prevent any accidents or incidents.
  8. Be respectful of others: Remember that not everyone may be comfortable around dogs, even if Old Navy allows them in the store. Be respectful of others and keep your dog under control at all times.
  9. Don’t leave your dog unattended: Never leave your dog unattended while in the store, even for a few minutes. This could be dangerous for your dog and may also be against Old Navy’s pet policy.
  10. Have fun: Finally, remember to have fun with your dog while at Old Navy. Shopping with your furry friend can be a great bonding experience and a fun way to spend time together.

Does Old Navy allow pit bulls? Does Old Navy Have Any Pit Bull Dogs Restrictions?

Old Navy’s pet policy does not have any breed-specific restrictions, including pit bulls. As long as the dog is well-behaved and on a leash, and the local store allows pets inside, pit bulls and other breeds are generally allowed inside Old Navy stores. It’s important to check with your local store to confirm their specific pet policy before bringing any dog inside.


Are there any size or breed restrictions for dogs at Old Navy?

Old Navy’s pet policy may not have specific size or breed restrictions, but it’s important to consider whether your dog is comfortable and well-behaved around people and other dogs before bringing them inside.

What should I do if my dog has an accident inside Old Navy?

If your dog has an accident inside the store, it’s important to clean it up immediately and inform store staff. Bring your own cleaning supplies or ask for assistance from store staff.

Can I bring more than one dog inside Old Navy?

Old Navy’s pet policy may not allow more than one dog per person inside their stores. It’s important to check with your local store before bringing multiple dogs inside.

Can I bring my dog into the fitting room with me at Old Navy?

Old Navy’s pet policy may not allow dogs inside fitting rooms, as they can be small and cramped spaces. It’s important to check with your local store before bringing your dog inside a fitting room.

What should I do if another customer complains about my dog?

If another customer complains about your dog, it’s important to be respectful and address the issue. Apologize for any inconvenience and try to resolve the situation peacefully. If the complaint is serious or you’re unsure how to handle it, speak with store staff for assistance.

Conclusion. Are Dogs Allowed In Old Navy?

As a result, it was a lengthy and detailed blog article on “Does Old Navy allow dogs?” Old Navy dog policy is quite accommodating. It is a store that is extremely pet-friendly. 

You may notice that “Old Navy animal policy” includes the option to bring your dogs inside and shop with them. If you’re looking for a store that’s friendly to both you and your dog, Old Navy is a great option. 

We hope you enjoyed reading this blog article on “Does Old Navy allow dogs?” and found the information helpful in making a decision on whether or not to bring your dog into the store. Thank you for taking the time to read this blog article. We hope you have a great day!

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