Last updated on January 12th, 2024 at 12:37 pm

Does Kohl’s Allow Dogs Inside? Is Kohl’s Dog-Friendly? (Store Pet Policy Explained)

Does Kohl’s Allow Dogs Inside? Short answer: No. Kohl’s stores will no longer allow dogs inside, with the exception of service animals defined by the ADA.

Many dog owners bring their pet dogs with them whenever they go out, as more dog friendly stores allow dogs. However, many don’t do so, and if you shop at Kohl’s on a regular basis, you may be wondering whether they fall into that group? 

So, can dogs be spotted in Kohls’ shops? Continue reading to learn more!

Does Kohls Allow Dogs?

Kohl’s stores will no longer allow dogs inside, with the exception of service animals defined by the ADA. This is to help ensure a safe environment for both customers and staff. However, some stores may still allow dogs on a case-by-case basis.

Does Kohl’s Allow Dogs Inside
Photo from (IG) @anabelminigoldendoodle

If you’re wondering why pets are not allowed in Kohl’s stores, it’s because they can pose a safety hazard. Pets may also be disruptive or cause damage to store property. Allowing service animals into the store helps to ensure that customers with disabilities have equal access to all of the goods and services that Kohl’s has to offer.

Kohl’s Pet Policy

Kohl’s pet policy is relatively lenient compared to other stores, but there are still some rules that must be followed: 

  • First and foremost, all dogs must be securely leashed when entering the store. 
  • Secondly, dogs must not misbehave while inside the store. This includes things like barking excessively, jumping on people, or being generally disruptive. 
  • Finally, the owner of the dog will be held responsible for any damage or messes that the dog may make while inside the store.

To make sure that you are in compliance with Kohl’s pet policy, there are a few things you can do:

  • First, do not let your dog become hungry before entering the store. Feeding your dog will help to prevent them from getting into any food items inside the store. 
  • Second, take your dog out for a potty break before entering the store. This will help to prevent any accidents inside the store. 
  • Finally, make sure that your dog is comfortable being on a leash before entering the store.

Is Kohl’s Dog-Friendly?

While Kohl’s does not have a strict policy against bringing pets into the store, there have been cases where people have complained about dogs bothering customers inside the store. In these cases, the store manager may not allow any dogs except for service dogs. 

For those who cannot leave their dogs alone and want to shop at a Kohl’s department that has restricted the entry of dogs, Kohl’s has launched the curbside policy. This allows customers to shop online and then pick up their purchases at the curb without having to bring their dog into the store.

Which stores allow dogs? You might be surprised at the answer:

Does Ross Allow Dogs Inside?

Does Lululemon Allow Dogs Inside? 

Does Macy’s Allow Dogs Inside? 

How to use Kohl’s pet policy?

Kohl’s offers a drive-up service for customers who wish to pick up their orders without having to enter the store. This is a convenient option for those who have pets or small children with them, as they can remain in the car while their order is brought out to them. 

  1. To use this service, customers must place their order online and then wait for an email notification that their order is ready. 
  2. When they arrive at the store, they should call the number provided in the email and let the Kohl’s employees know that they are there. 
  3. The employees will then bring the order out to the customer’s car. 

It is important to note that customers must have the email with them when they pick up their order, as the employees will need to verify the order before handing it over.

Why Doesn’t Every Kohl’s Store Allow Dogs?

Many stores have a policy against allowing dogs inside, but Kohl’s is a bit different. While the company doesn’t have an official stance on pets in their stores, it ultimately falls to the store manager’s discretion.   

So why don’t all store managers allow dogs? Well, it largely comes down to two reasons: allergies and safety.   

For some people, dogs can be a serious allergy trigger. This is especially true for those who suffer from asthma or other respiratory problems. Allowing dogs into the store would not only make them uncomfortable, but could also put their health at risk.   

Similarly, store managers are also responsible for the safety of their customers and employees. Allowing dogs into the store creates a potential liability if someone were to get bitten or otherwise injured by a pet.   

Ultimately, it’s up to each individual store manager to decide whether or not to allow dogs inside their store. However, it seems that most Kohl’s stores do not allow pets due to the risk of allergies or injury.

How Can I Find Out If My Local Kohl’s Allows Dogs In The Store?

If you’re wondering whether or not you can bring your dog into your local Kohl’s store, the best way to find out is to contact the store directly. 

You can do this by speaking to a customer service representative either over the phone or through their virtual chat. The representative will then be able to tell you the store’s specific pet policy. 

Alternatively, you can also email your local Kohl’s store to ask about their pet policy.

These posts are great for when you want to know which stores allow dogs:

Is Goodwill Pet Friendly?

Does Old Navy Allow Dogs? 

Does Kohl’s Allow Service Dogs?

Kohl’s is one of those stores that have a pet policy on allowing animals inside their premises. Although not every Kohl’s allows pets, most will accept service animals if required. This is again left up to the discretion of the store manager at your local Kohls. 

However, if your service dog is genuinely essential (such as those that are blind or deaf), Kohl’s cannot refuse you service. This should not be compared to emotional support animals, which are not allowed in every Kohl’s store.

Can Kohl’s Ask If Your Pet Is A Service Animal?

The Americans with Disabilities Act (ADA) prohibits stores from asking customers about their disability or for proof that their animal is a service animal.

Under the ADA, service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. These tasks can include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, or performing other special tasks.

If you bring your service animal into a Kohl’s, employees are not allowed to ask you about your disability or ask to see service animal verification or any proof that your animal is a service animal. 

However, if it is not clear that the animal is a service animal, employees may ask you if the animal is a service animal and what task the animal has been trained to perform.

Employees are not allowed to ask for any other type of documentation or verification for your service animal. If you feel that you have been discriminated against by a Kohl’s employee, you can file a complaint with the Department of Justice.

Can Kohl’s Refuse To Serve Me If I Require A Service Animal?

If an animal is behaving in a dangerous manner or poses a threat to customers and staff, Kohl’s has the right to refuse service. However, if the animal’s presence does not result in a fundamental alteration of the function of the business, then Kohl’s cannot prevent you from entering the store with your service animal.

Does Kohls Allow Emotional Support Animals (ESAs)?

There is no definitive answer to this question as policies can vary from store to store. However, it is generally advisable to call ahead to the specific location you plan on visiting to inquire about their policy regarding ESAs.

In most cases, store employees will be more than happy to accommodate your needs and make sure that both you and your animal are comfortable during your shopping experience.

An emotional support animal (ESA) is a pet that has been prescribed by a mental health professional to provide therapeutic benefits to their owner. These animals can provide comfort and support in times of stress and can help to alleviate symptoms of anxiety, depression, and other mental health conditions.

While there are no specific laws governing ESAs, airlines and landlords are required by the Americans with Disabilities Act (ADA) to make reasonable accommodations for individuals with disabilities, which may include allowing an emotional support animal to live with or travel with their owner.

Does Kohls Allow Dogs

Kohl’s Pet Policy Overview Chart

Here’s a concise table summarizing the key aspects related to Kohl’s pet policy:

Pet Policy OverviewKohl’s generally does not allow pet dogs in stores, with exceptions for service animals defined by the ADA. Some stores may allow dogs on a case-by-case basis.
Kohl’s Pet Policy– Dogs must be securely leashed.
– Dogs must not misbehave (excessive barking, jumping).
– Owners are responsible for any damage or messes.
Exceptions to Pet PolicyKohl’s makes exceptions for service animals as defined by the ADA. Curbside pickup is available for customers unable to bring their dogs inside.
Service Dogs at Kohl’sMost Kohl’s stores accept service animals if required. Store managers have discretion, and service dogs are essential, unlike emotional support animals.
Documents about Service AnimalsKohl’s cannot ask customers about their disability. They may ask if the animal is a service animal and what tasks it is trained to perform.
Emotional Support Animals (ESAs)Policies regarding ESAs may vary. Customers are advised to contact the specific store to inquire about their ESA policy.
Note: Always verify the details with the local Kohl's store for the latest and most accurate information.

Check out the posts where we check which retailers have a compassionate approach:

Does TJ Maxx Allow Dogs?

Is Marshalls Pet Friendly?

Is DSW Pet Friendly?

Is JC Penney’s Pet Friendly? 

Is Nordstrom Pet Friendly?

8 Tips For Taking Dogs To Kohl’s

If you’re planning on taking your furry friend to Kohl’s, there are a few things you should keep in mind to make the experience as smooth and enjoyable as possible. Here are 8 tips for taking dogs to Kohl’s:

  1. Check Kohl’s Pet Policy: Before bringing your dog, make sure to check Kohl’s pet policy. Kohl’s typically allows dogs, but policies may vary by location. You can call ahead or check Kohl’s website to confirm if pets are allowed.
  2. Prepare Your Dog: Make sure your dog is well-behaved and comfortable around people and other dogs. If your dog is not well-trained or is uncomfortable in new environments, consider leaving them at home or taking them for a walk before entering the store to help them expend their energy and stay calmer.
  3. Bring Proper Supplies: Bring a leash, water bowl, and poop bags to keep your dog under control and clean up after them. If your dog is prone to accidents or is anxious, consider bringing a crate or carrier to keep them contained while shopping.
  4. Keep Your Dog on a Leash: Keep your dog on a leash at all times while in the store to prevent them from wandering or interacting with other dogs or people without permission.
  5. Supervise Your Dog: Don’t leave your dog unattended in the store or in the car. It’s also important to keep an eye on them while you shop to make sure they don’t chew or damage any merchandise.
  6. Be Respectful of Others: Not everyone is comfortable around dogs, so be considerate of others by keeping your dog close and under control. Don’t let your dog jump on people or sniff other shoppers without permission.
  7. Know Your Dog’s Limits: Pay attention to your dog’s behavior and know when it’s time to leave. If your dog is showing signs of stress, discomfort, or aggression, it’s best to take them home.
  8. Have Fun: Taking your dog to Kohl’s can be a fun bonding experience for both you and your furry friend. Take your time to explore the store, let your dog sniff around, and enjoy your time together.

By following these tips, you can ensure a pleasant experience for both you and your furry friend while taking them to Kohl’s.


Can I bring my dog into any Kohl’s store?

They will sometimes be denied entrance by a local store’s pet policy, which may differ from store to store; however, they have not been kept out until and unless the animal is violent and out of control.

Does the breed of my dog also become a condition for not allowing it into the store?

No, Kohl’s does not have any special regulations for a different breed; it does not treat one breed differently than another.

What should I do if my service dog is aggressive?

If your service dog is aggressive, you may want to consider a curbside purchase policy. This will help to keep other customers and staff safe in the store. safety is always a major concern for businesses, and Kohls is no exception. By having a curbside purchase policy, you can help to ensure that everyone in the store remains safe.

Is there a limit to the number of dogs allowed in Kohl’s at once?

There is no official limit to the number of dogs allowed in Kohl’s at once. However, it’s important to be respectful of other shoppers and ensure your dogs are well-behaved and not causing any disruption.

Do I need to show any documentation or certification to bring my dog to Kohl’s?

There is no requirement to show any documentation or certification to bring your dog to Kohl’s. However, if you are bringing a service dog, you may be asked if your dog is a service animal and what tasks they are trained to perform.

Conclusion. Is Kohl’s Dog-Friendly?

The bottom line is that if you want to bring your dog into a Kohl’s store, you’ll need to check with the store manager beforehand to see if it’s allowed. Service animals are generally allowed, but it’s always best to check first. If you’re not able to bring your dog into the store, Kohl’s offers a Drive Up Order service that doesn’t require you or your dog to enter the store.

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