Last updated on August 25th, 2023 at 10:04 am

Does Von Maur allow dogs inside? Pet Policy Guide

Yes, Von Maur may allow dogs inside their stores based on the laws of each state and decisions made by store managers. Well-behaved pet dogs and emotional support animals might be permitted in specific stores within the chain. However, this permission is subject to leash requirements and the owner’s responsibility for cleaning up after their pets. It’s important to note that these regulations can vary depending on the individual store locations within the United States.

This article contains detailed information about Von Maur’s pet policy and guidelines for bringing dogs into their stores. If you’re a dog owner interested in shopping at Von Maur with your furry friend, read on to learn more about their dog-friendly policy.

Is Von Maur Dog Friendly?

Yes, Von Maur is dog-friendly to some extent. The chain follows a pet policy that allows well-behaved pet dogs and emotional support animals to be present in certain store locations. The decision to permit dogs inside the stores is influenced by both state laws and the discretion of individual store managers. This means that while some Von Maur stores may be open to accommodating dogs, others might not have the same policy.

Founded in 1872, Von Maur, Inc. is an American department store chain headquartered in Davenport, Iowa. With over 36 locations spread across the United States, primarily in the Midwest region, Von Maur has a longstanding presence in the retail industry. This chain’s commitment to providing a comfortable and enjoyable shopping experience extends to pet owners who wish to bring their dogs along.

If you’re planning to visit a Von Maur store with your dog, it’s advisable to check with the specific location you intend to visit. Be sure to adhere to any leash requirements and cleanliness guidelines set by the store. Always be respectful of the store’s staff, other customers, and the store environment when bringing your dog inside.

What is Von Maur Official Dog Policy?

Von Maur’s official dog policy aims to create a welcoming environment for customers who wish to shop with their well-behaved pet dogs. While the policy may vary slightly from store to store, the general provisions include:

  • Leash Requirement: Dogs brought into Von Maur stores must be kept on a leash at all times to ensure the safety of all customers and staff.
  • Behavioral Expectations: Dogs must be well-behaved and non-disruptive. Aggressive or excessively loud behavior may lead to the request to remove the dog from the store.
  • Cleanup Responsibility: Dog owners are responsible for cleaning up after their pets. If your dog has an accident inside the store, promptly inform the staff and assist in cleaning up the area.
  • Restricted Areas: Dogs are typically not allowed in areas where food is served or prepared, such as cafes or restaurants within the store.

It’s important to note that Von Maur’s pet policy mainly pertains to domestic dogs. Service animals and emotional support animals are generally permitted in accordance with applicable laws, and they are often subject to different rules and regulations. Service animals are specially trained to perform tasks for individuals with disabilities, while emotional support animals provide comfort and support to individuals with emotional or psychological conditions.

Can I bring my dog to Von Maur?

Yes, you can bring your well-behaved dog to Von Maur stores in certain locations. Von Maur understands that pets are often considered part of the family and aims to accommodate dog owners who want to shop while having their furry companions by their side.

Before bringing your dog to a Von Maur store, make sure to familiarize yourself with the specific store’s pet policy. Always keep your dog on a leash and ensure they are well-mannered and comfortable in a public setting. Following Von Maur’s guidelines for responsible pet ownership will help create a positive experience for everyone in the store.

Does Von Maur Dog Policy Vary Across Location?

Yes, Von Maur’s dog policy can vary across different store locations. This variation is primarily influenced by state laws and the discretion of individual store managers. While the core principles of allowing well-behaved dogs and following leash and cleanup requirements remain consistent, the specific implementation of the policy may differ from store to store.

Factors such as the local community’s preferences, store layout, and regulations play a role in shaping the dog policy for each location. Some stores may have more lenient policies, while others might have stricter rules regarding pet dogs. It’s recommended to check with the specific Von Maur store you plan to visit to understand their pet policy in detail.

If you’re traveling and wish to visit a Von Maur store with your dog, keep in mind that the pet policy may differ based on the location’s regulations. Researching and preparing ahead of time will help ensure a smooth and enjoyable shopping experience for both you and your furry friend.

Does Von Maur Allow Service Animals?

Yes, Von Maur allows service animals to accompany their owners inside their stores. According to their official policy, service animals that are specifically trained to assist individuals with disabilities are welcome at Von Maur locations. This policy aligns with the guidelines set by the Americans with Disabilities Act (ADA), which mandates that service animals must be permitted to enter public places, including retail stores like Von Maur.

“I visited my local Von Maur store with my service dog, and I was pleased to find that they were very accommodating. The staff was knowledgeable about ADA requirements and treated us with respect and kindness. It’s reassuring to know that I can shop at Von Maur without any issues with my service dog by my side.”

What are the Laws Regarding Service Animals in USA?

In the United States, the laws regarding service animals are primarily governed by the Americans with Disabilities Act (ADA). The ADA ensures that individuals with disabilities have the right to be accompanied by their service animals in places open to the public. Service animals are defined as dogs (and in some cases, miniature horses) that are individually trained to perform tasks that mitigate the effects of the owner’s disability.

The relevant laws and government agencies include:

  • Americans with Disabilities Act (ADA): This federal law prohibits discrimination against individuals with disabilities and ensures their equal access to public places, transportation, employment, and more.
  • U.S. Department of Justice (DOJ): The DOJ is responsible for enforcing the ADA and providing guidance on its implementation.

Service dogs are not required to be registered or certified, and businesses are generally not allowed to request documentation of the dog’s training or certification. However, service dogs must be trained to perform tasks that directly assist their owners with their disabilities.

What is Von Maur Official Service Dog Policy?

Von Maur’s official service dog policy is designed to comply with the ADA and ensure a welcoming environment for individuals with disabilities. The policy includes the following provisions:

  • Service Animal Definition: Von Maur recognizes service animals as dogs that are individually trained to perform tasks for individuals with disabilities.
  • Access Allowed: Service animals are permitted to accompany their owners in all areas of the store that are open to the public, including retail and non-retail areas.
  • No Additional Fees: Von Maur does not charge any additional fees or deposits for customers who bring their service animals.
  • Control and Behavior: Service animals must be under control at all times. If a service dog’s behavior becomes disruptive, Von Maur staff may ask the owner to regain control of the dog.

Are All Service Dogs Allowed in Von Maur?

While Von Maur welcomes service animals, it’s important to note that not all dogs are considered service animals under the ADA. Only dogs (and in some cases, miniature horses) that are individually trained to perform tasks that mitigate the effects of a person’s disability are recognized as service animals.

“I’ve been visiting Von Maur with my service dog for years, and I appreciate their understanding of the ADA guidelines. It’s worth mentioning that emotional support animals and therapy dogs, while valuable in their own right, do not qualify as service animals under the ADA. Von Maur staff has always been respectful in differentiating between these categories.”

Are Emotional Support Dogs Allowed in Von Maur?

Von Maur’s policy on emotional support dogs is subject to certain restrictions. Emotional support animals, while providing valuable companionship and comfort to individuals, are not granted the same access rights as service animals under the ADA. Therefore, the acceptance of emotional support dogs inside Von Maur stores may vary based on the individual store’s policy.

“I brought my emotional support dog to a Von Maur store, and the staff informed me that they generally prioritize allowing service animals. While my dog is an important source of emotional comfort, I understood that Von Maur’s policy may not extend to emotional support animals in the same way.”

What is Von Maur Official Emotional Support Dog Policy?

Von Maur’s official policy regarding emotional support dogs is often aligned with the ADA’s guidelines. While they recognize the importance of emotional support animals, their primary focus is on accommodating service animals. The policy for emotional support dogs may vary by location, and it’s advisable to inquire with the specific store you plan to visit.

The following are key points to consider when it comes to emotional support dogs at Von Maur:

  • Varied Acceptance: Emotional support dogs may not be uniformly accepted across all Von Maur stores. Some locations might be more lenient, while others could prioritize service animals.
  • Documentation: Unlike service dogs, emotional support animals are not required to perform specific tasks. Therefore, stores might request documentation that certifies the need for an emotional support animal.
  • Individual Store Policies: Some Von Maur locations might have specific policies in place for emotional support animals. It’s recommended to check with the store beforehand to understand their stance and requirements.

What are the Laws on Emotional Support Dogs When Shopping in the US?

The laws regarding emotional support animals differ from those pertaining to service animals under the ADA. Emotional support animals are not classified as service animals, and their rights of access are limited. While some states have specific regulations regarding emotional support animals in public places, the ADA does not grant them the same rights as service animals.

It’s important to note that businesses, including retail stores like Von Maur, are not obligated to allow emotional support animals inside their premises. Some states may have laws that offer limited protections, but overall, emotional support animals do not have the same level of access rights as service animals.

If you’re considering bringing an emotional support dog into a store, it’s advisable to research the specific laws and regulations in your state and check with the store’s management to understand their policy and any potential documentation requirements.

Dog Products at Von Maur

Von Maur offers a variety of dog products to cater to pet owners who visit their stores. While the availability of products may vary based on location, some of the categories you can expect to find include:

  • Pet Accessories: Von Maur may offer a selection of dog collars, leashes, and harnesses to help you keep your furry friend stylish and safe.
  • Pet Care: Look for grooming supplies, shampoos, and brushes to help you maintain your dog’s hygiene and appearance.
  • Pet Toys: You might discover a range of toys that provide entertainment and mental stimulation for your dog, from squeaky toys to interactive puzzles.
  • Pet Apparel: Keep your dog cozy and fashionable with a selection of dog clothes and accessories suitable for various occasions.
  • Pet Beds: Von Maur may offer comfortable and stylish pet beds to provide your dog with a cozy place to rest.

Remember that the availability of dog products may vary from store to store, so it’s a good idea to check with your local Von Maur location for their specific offerings.

Von Maur Gifts for Dog Owners

For dog owners, Von Maur may also have a selection of gifts and items that celebrate the bond between people and their furry companions. Some possible gift options for dog owners include:

  • Dog-Themed Apparel: Look for clothing and accessories with dog-inspired designs that allow dog owners to showcase their love for their pets.
  • Home Decor: Discover decorative items like dog-themed wall art, sculptures, and other home accessories that pay tribute to canine companions.
  • Gourmet Treats: Consider giving or receiving gourmet dog treats that are not only delicious for dogs but also made with quality ingredients.
  • Personalized Items: Some stores may offer personalized gifts such as custom pet portraits or engraved dog tags.

When shopping for dog owners, explore the range of possibilities available at Von Maur to find thoughtful and unique gifts that celebrate their special bond with their four-legged friends.


1. Can I bring both my service dog and emotional support dog to Von Maur?

While service dogs are generally allowed in accordance with ADA guidelines, the acceptance of emotional support dogs may vary by location. It’s best to check with the specific Von Maur store for their policy on emotional support animals.

2. Are there any breed restrictions for dogs at Von Maur?

Von Maur’s policy typically does not have specific breed restrictions. The focus is on the behavior and training of the dog rather than its breed. However, individual store policies may vary, so it’s advisable to inquire with the store directly.

3. Are there any specific guidelines for cleaning up after my dog at Von Maur?

Yes, as part of responsible pet ownership, you are expected to clean up after your dog if they have an accident inside the store. You can ask store staff for assistance in locating cleaning supplies if needed.


As a pet-friendly retailer, Von Maur aims to create an inclusive and comfortable environment for pet owners and their dogs. Whether you have a service dog, an emotional support animal, or simply want to shop for your furry friend, Von Maur’s policies and offerings strive to accommodate your needs. Remember to be respectful of store policies, staff, and fellow shoppers while enjoying your visit with your beloved dog.

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