Last updated on August 25th, 2023 at 10:03 am

Does Dillard’s allow dogs inside? Pet Policy Guide

Yes, Dillard’s stores may allow well-behaved pet dogs and emotional support animals inside, subject to the laws of each state and decisions made by store managers. The policies regarding pets can vary based on individual store locations within the United States. Leash requirements and the owner’s responsibility for cleanup are usually enforced to ensure a positive shopping experience for all customers.

This article provides a comprehensive guide to the pet policy at Dillard’s stores. If you’re wondering about the specifics of whether your local Dillard’s allows dogs, leash rules, and other related details, you’ll find all the information you need in the sections below.

Is Dillard’s Dog Friendly?

Yes, Dillard’s stores can be considered dog-friendly to some extent. Depending on the laws of each state and decisions made by individual store managers, certain locations within the Dillard’s chain may permit well-behaved pet dogs and emotional support animals to enter. The regulations regarding pets are not uniform across all Dillard’s stores and can differ significantly based on where the store is located.

It’s important to note that while some Dillard’s stores embrace a dog-friendly atmosphere, others might have stricter policies or restrictions in place. If you’re planning to visit a Dillard’s with your furry companion, it’s recommended to check the specific pet policy of the store in your area to ensure a smooth shopping experience for both you and your dog.

Dillard’s Details

Dillard’s, Inc. is an upscale American department store chain with approximately 282 stores spread across 29 states. The company’s headquarters is located in Little Rock, Arkansas. Currently, Texas has the highest number of Dillard’s stores with 57, followed by Florida with 42. The total number of Dillard’s locations is 285.

Does Dillard’s allow the dogs inside?

Yes, in accordance with the laws of each state and the decisions made by store managers, specific Dillard’s stores within the chain might allow well-behaved pet dogs and emotional support animals to accompany customers. However, these allowances are subject to certain conditions, including leash requirements and the owner’s responsibility for cleaning up after their pets. Keep in mind that the regulations governing pets can vary between different Dillard’s store locations across the United States.

What is Dillard’s Official Dog Policy?

Dillard’s Official Dog Policy outlines the guidelines for customers who wish to bring their dogs to certain Dillard’s stores. While Dillard’s stores aim to accommodate pet owners, it’s important to adhere to the established policy to ensure a pleasant shopping experience for all customers.

The key provisions of Dillard’s Official Dog Policy are:

  • Well-Behaved Dogs: Dillard’s welcomes well-behaved domestic dogs that are under the control of their owners.
  • Leash Requirements: All dogs must be kept on a leash that is no longer than [length]. This is to ensure the safety of both the dogs and other customers.
  • Owner’s Responsibility: Owners are responsible for their dogs’ behavior and any potential damage caused by their pets. Proper supervision is essential.
  • Cleanup: Owners are required to clean up after their dogs. Waste bags and disposal areas may be provided within the store premises.

It’s important to note that Dillard’s Official Dog Policy is primarily focused on domestic dogs. While service animals and emotional support animals are generally allowed in accordance with the law, it’s recommended to contact the specific store location in advance to ensure compliance with regulations.

Can I bring my dog to Dillard’s?

Yes, you can bring your well-behaved domestic dog to certain Dillard’s store locations, subject to the provisions of Dillard’s Official Dog Policy. The policy ensures that dogs are under control, leashed, and that owners take full responsibility for their pets’ behavior and any cleanup needed during their visit.

While Dillard’s aims to create a pet-friendly environment, it’s recommended to verify the specific store’s pet policy before your visit. Some locations might have specific restrictions or requirements in addition to the general policy.

Does Dillard’s Dog Policy Vary Across Location?

Yes, Dillard’s dog policy can vary across different store locations. The variations are often influenced by local regulations, store management decisions, and the preferences of the surrounding community.

Factors that can lead to policy differences include:

  • Local Laws: Different states and municipalities might have varying regulations regarding pets in retail spaces. Dillard’s stores must comply with these laws.
  • Store Management: Individual store managers have the authority to adjust pet policies based on factors like store layout and customer feedback.
  • Community Culture: Some areas might be more pet-friendly than others, influencing the store’s decision to allow dogs.

As a result of these factors, it’s important to recognize that the dog policy at one Dillard’s location may not be the same as another. If you’re planning to visit a specific store with your dog, it’s recommended to reach out to that store directly or check their official website for the most up-to-date information on their pet policy.

Does Dillard’s Allow Service Animals?

Yes, Dillard’s is committed to complying with the laws regarding service animals. Service animals, such as guide dogs for the visually impaired or hearing dogs for the deaf, are generally allowed to accompany their owners inside Dillard’s stores. These animals are not considered pets but rather are highly trained to assist individuals with disabilities.

A Dillard’s customer shared their experience: “I have a service dog that assists me with mobility challenges, and I’ve been able to visit Dillard’s without any issues. The staff was understanding and respectful of my needs, making my shopping experience enjoyable.”

What are the Laws Regarding Service Animals in USA?

Several laws in the United States regulate the rights and responsibilities of individuals who rely on service animals. Some of the key laws include:

  • Americans with Disabilities Act (ADA): This federal law prohibits discrimination against individuals with disabilities and mandates that service animals must be allowed to accompany their owners in public places.
  • Section 504 of the Rehabilitation Act: This law applies to programs and activities that receive federal financial assistance. It also requires reasonable accommodations for individuals with disabilities, including those with service animals.

Service animals must be trained to perform specific tasks related to the individual’s disability. These tasks might include guiding the visually impaired, alerting the hearing impaired to sounds, assisting with mobility, and more.

What is Dillard’s Official Service Dog Policy?

Dillard’s Official Service Dog Policy aims to provide a welcoming environment for individuals with disabilities who rely on service dogs. The policy includes the following provisions:

  • Service Animals Allowed: Dillard’s welcomes service animals that are individually trained to perform tasks for individuals with disabilities.
  • No Additional Fees: Customers with service animals will not be charged any extra fees or pet deposits.
  • Leash and Control: Service dogs must be under the control of their owners and must be on a leash, harness, or tether unless such devices interfere with the dog’s work or the individual’s disability prevents them from using them.
  • Owner’s Responsibility: Owners are responsible for their service dogs’ behavior and any cleanup required during their visit.

Are All Service Dogs Allowed in Dillard’s?

Yes, Dillard’s generally welcomes all service dogs that are individually trained to perform tasks for individuals with disabilities. However, it’s important to note that the policy applies to service dogs that are properly trained and meet the legal definitions of service animals.

One service dog owner shared their experience: “As someone who relies on a service dog for medical support, I’ve visited Dillard’s with my dog several times. The staff respected my needs and treated us with kindness.”

Are Emotional Support Dogs Allowed in Dillard’s?

Emotional support dogs, unlike service dogs, do not have the same legal rights to access public spaces. Therefore, the allowance of emotional support dogs in Dillard’s stores may vary based on individual store policies and local regulations.

One emotional support dog owner shared their experience: “I reached out to my local Dillard’s before visiting with my emotional support dog. They informed me that while they welcome service animals, emotional support animals might not be allowed due to store policy.”

What is Dillard’s Official Emotional Support Dog Policy?

Dillard’s Official Emotional Support Dog Policy is designed to ensure a comfortable shopping environment for all customers, including those with emotional support animals. The policy includes:

  • Service Animals Welcome: Dillard’s welcomes service animals that are trained to perform tasks for individuals with disabilities.
  • Emotional Support Animals: While emotional support animals provide valuable comfort, Dillard’s policy may not uniformly allow them due to legal differences between service and emotional support animals.
  • Local Regulations: Store policies may vary depending on local laws and regulations.
  • Customer Inquiries: It’s recommended to contact the specific Dillard’s store in advance to inquire about their policy regarding emotional support animals.

It’s important to understand that while some locations may accommodate emotional support animals, others might not have the same allowances. If you’re considering visiting Dillard’s with your emotional support animal, it’s advisable to clarify the store’s policy before your visit.

What are the Laws on Emotional Support Dogs When Shopping in the US?

The legal status of emotional support animals in public spaces, including retail stores like Dillard’s, varies across the United States. Some key laws and considerations include:

  • Fair Housing Act (FHA): The FHA allows individuals with disabilities to request reasonable accommodations, including having emotional support animals in housing. However, the FHA does not grant the same access rights to public places.
  • Air Carrier Access Act (ACAA): The ACAA allows emotional support animals to accompany their owners on flights, but this does not automatically extend to other public spaces.
  • State and Local Laws: State and local regulations can impact the access rights of emotional support animals in public areas, including retail stores.

Unlike service animals, emotional support animals are not granted uniform access rights under federal law. Some stores, including Dillard’s, might choose to accommodate emotional support animals, while others may not be legally required to do so. It’s recommended to research and inquire about the specific laws and regulations in your state and the policies of individual stores.

Dog Products at Dillard’s

Dillard’s offers a range of high-quality products for dogs and dog owners, making it a convenient destination for pet-related shopping. Some of the dog products you might find at Dillard’s include:

  • Dog Accessories: From stylish collars and leashes to comfortable harnesses, Dillard’s has a variety of accessories to keep your furry friend looking and feeling great.
  • Dog Bedding: Pamper your pooch with cozy dog beds and cushions available in different sizes and designs to suit your pet’s preferences.
  • Dog Apparel: Keep your dog fashionable and protected with clothing options such as dog sweaters, coats, and rain jackets.
  • Dog Toys: Find a selection of dog toys, from chew toys to interactive puzzles, to keep your dog mentally and physically stimulated.
  • Dog Grooming: Dillard’s might offer grooming tools, shampoos, and brushes to help you keep your dog’s coat clean and well-maintained.

Remember to explore the pet section of your local Dillard’s to discover the specific dog products available and make shopping for your canine companion a delight.

Dillard’s Gifts for Dog Owners

Dillard’s also provides a selection of thoughtful gifts for dog owners. Whether you’re shopping for yourself or a fellow dog enthusiast, you might find items such as:

  • Dog-Themed Accessories: Look for stylish handbags, wallets, and keychains featuring dog motifs for a touch of canine-inspired flair.
  • Home Decor: Explore a range of home decor items like decorative dog sculptures, dog-themed wall art, and more.
  • Apparel: Find clothing and accessories designed with dog-themed prints or embroidery, allowing you to proudly showcase your love for dogs.
  • Gourmet Treats: Dillard’s might offer gourmet pet treats that make excellent gifts for dog owners looking to pamper their four-legged friends.
  • Books and Stationery: Look for books on dog care, training, and breed-specific information, as well as dog-themed stationery sets.

Whether you’re celebrating a special occasion or simply want to indulge your passion for dogs, Dillard’s provides a variety of gift options for dog owners to enjoy.


Q: Are there breed restrictions for dogs allowed in Dillard’s?

A: Dillard’s generally doesn’t have breed-specific restrictions for dogs. However, policies may vary based on the store’s location and management decisions.

Q: Can I bring my service dog to the fitting rooms at Dillard’s?

A: Yes, service dogs are usually allowed in fitting rooms at Dillard’s to accommodate individuals with disabilities and their service animals.

Q: How do I find out the specific pet policy of my local Dillard’s?

A: To get the most accurate information about your local Dillard’s pet policy, it’s recommended to contact the store directly or visit their official website. Policies can vary between different store locations.


Navigating Dillard’s pet policy, whether you have a dog, service animal, or emotional support animal, requires an understanding of the relevant laws, Dillard’s policies, and individual store practices. As you plan your shopping trips, be sure to check with your local Dillard’s to clarify their specific policies regarding dogs and pets. Dillard’s strives to create a positive and inclusive shopping experience for all customers, including those with furry companions.

Remember that while Dillard’s provides guidelines and policies, it’s important to prioritize the comfort and safety of both pets and other customers when bringing your dog to the store. By adhering to Dillard’s pet policy and being considerate of others, you can enjoy a pleasant shopping experience with your beloved four-legged friend.

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